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Receptionist

What we need:

Receptionist – We are looking to fill the full-position of a receptionist to act as the first point of contact for customers who visit our pet grooming salon or contact us to learn about our pet grooming services. Ultimately you will help boost our reputation by building friendly, trusting relationships with our customers.

 

What’s expected:

Warmly greet clients and inform the assigned groomer of their arrival.

 

Book and confirm appointments via phone, email, and messaging.

 

Process Transaction (Cash/Credit Card) and issue receipts. Inform customers when their pet is ready for pickup.

 

Update customer records with contact and billing details, appointments, and services offered.

 

Manage the business phone.

 

Maintain a tidy reception area.

 

Help take photos of our beautiful furry friends and post them on social media.

 

Skills needed:

To be successful in this role, you should be highly organized and manage clients with grace, kindness, and compassion. You should have a basic understanding of computers and be able to input data. Experience working with various social media platforms a plus.

 

Details:

Full-Time Position – Tuesday through Saturday

 

Typical day starts at 9:00 am and ends at 5:00 pm

 

Salary – TBD

 

Vacation and Personal Days – TBD

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